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Terms & Conditions

Effective Date: 6/4/25

Welcome to www.hubhaus.com, the official website of HubHaus, a family-friendly restaurant, arcade, and craft brewery located in Elizabethtown, Kentucky. By accessing or using this website, you agree to the following terms and conditions.

Online Ordering & Refund Policy

HubHaus offers online ordering through a third-party service provider, Toast. All orders must be picked up in person at our physical location. Orders that include alcoholic beverages must be claimed at our designated Drink Pick-Up Station, where valid identification is required. We reserve the right to deny alcohol pickup to any individual who fails to present valid ID or appears intoxicated. Once submitted, orders cannot be modified or canceled online, but we do strive to offer refunds or replacements in the event of mistakes or unsatisfactory items. Please contact us through Facebook Messenger or email for resolution.

Alcohol Sales & Age Verification

HubHaus offers online ordering through a third-party service provider, Toast. All orders must be picked up in person at our physical location. Orders that include alcoholic beverages must be claimed at our designated Drink Pick-Up Station, where valid identification is required. We reserve the right to deny alcohol pickup to any individual who fails to present valid ID or appears visibly intoxicated. Once submitted, orders cannot be modified or canceled online, but we do strive to offer refunds or replacements in the event of mistakes or unsatisfactory items. Please contact us through Facebook Messenger or email for resolution.

Guest Conduct & Safety

We want HubHaus to be a safe and enjoyable place for all guests. We reserve the right to remove or refuse service to any individual engaging in disruptive, unsafe, or disrespectful behavior toward staff or other guests. Surveillance cameras are in use throughout our facility to monitor activity and enhance safety. Children and minors are welcome but must be accompanied by a responsible adult. Please help us maintain a positive environment by supervising children in the arcade and dining areas.

Pricing & Availability

All prices listed on our website or through Toast are in U.S. dollars and are subject to change without notice. Menu items, promotions, and availability may vary and are not guaranteed. We do our best to ensure information is current and accurate, but errors may occasionally occur.

Intellectual Property

All content on this website—including the HubHaus name, logo, menu names, beer names, text, photos, and graphics—is the intellectual property of HubHaus or used with permission. Unauthorized reproduction, modification, or distribution of any content is prohibited. Guests are encouraged to take photos and share their experiences at HubHaus, especially when tagging us on social media. Just don’t use our branding or materials for commercial purposes without our written permission.

Disclaimers & Limitations of Liability

While we work hard to maintain accurate, secure, and functioning digital services, we do not guarantee the website will be error-free or uninterrupted. HubHaus is not liable for any damages arising from the use or inability to use this website, including delays in ordering, technical malfunctions, or pricing errors. By visiting our facility, you agree to assume all risks associated with your visit. HubHaus is not liable for injuries, accidents, or damages that may occur on-site, including in the arcade, dining areas, or parking lot.

Modifications

We may update these Terms and Conditions at any time. The updated version will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the new terms.

Contact

For questions or concerns about these Terms and Conditions, the fastest way to reach us is via Facebook Messenger: https://www.facebook.com/hubhauselizabethtown

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